Automate Recurring Water Supply Orders With Subscription Management
Most water supply customers do not place a new order every day — they want the same thing, delivered on the same schedule, every week. Volimy's subscription management module lets you set up, manage, and automate recurring supply schedules for every customer so your team always knows exactly what to deliver and when.
The Problem With Managing Subscriptions Manually
A home water delivery subscription sounds simple — deliver two 20-litre jars every day to this address. Multiply that by 200 customers, each with slightly different schedules, some paused, some recently changed, some with multiple products on different frequencies, and the complexity adds up fast.
Water suppliers across India managing subscriptions on WhatsApp messages and handwritten schedules regularly send deliveries to customers who have paused, miss customers who have resumed, and lose track of which product a customer upgraded to last month. Volimy removes all of that uncertainty by giving every subscription a structured record that the whole team can see and act on.
Subscription Management Features in Volimy
Multiple Delivery Frequencies
Set the delivery schedule that works for each customer — daily, alternate days, Monday-Wednesday-Friday, or a completely custom set of days. Every customer in your water supply network can run on a different frequency and Volimy tracks all of them simultaneously without confusion.
Multi-product Subscriptions Per Customer
A customer can subscribe to more than one product on more than one schedule. Two 20-litre jars every day and one 1-litre bottle every alternate day — both subscriptions run independently on their own schedules and feed into the same customer account.
Start Date Configuration
Set when each subscription begins. Onboarding a new customer mid-month? Set their start date accordingly and Volimy calculates the pro-rata period correctly from day one.
Pause and Resume
Any subscription can be paused at any time — for a holiday, a temporary absence, or any other reason. Paused customers are automatically removed from active delivery lists for the pause period. When you resume, the schedule picks up exactly where it left off. No manual adjustment, no missed days.
Schedule Change Management
Customer want to switch from daily to alternate day, or change their quantity from two jars to three? Update the subscription from their profile and specify when the change takes effect. The history of the previous schedule is preserved so there is always a clear record.
Customer Self-Service Requests
Customers logged into the Volimy customer panel can submit pause requests and schedule change requests themselves. You review and approve from the vendor dashboard — reducing the back-and-forth of managing changes over phone calls.
Subscription Reports
Get reports about active subscriptions, suspended subscriptions and revenue from subscriptions at any point. Find out the number of customers currently engaged on every product, track suspended customers for a long period and monitor your regular revenue base. Exportable in PDF, Excel, or CSV.
Monthly Card View
Each customer's subscription generates a monthly delivery calendar — a grid showing every day of the month, what was scheduled, and what was actually delivered. Useful for customer queries and for your own records.
How Subscription Management Works in Volimy
Set up the subscription during customer onboarding
When you add a new customer, the subscription setup is part of the same flow. Select the product, set the quantity, choose the frequency, and pick the start date. Done in under a minute.
Subscriptions feed directly into daily operations
Every day, Volimy uses the active subscriptions to populate delivery lists. Your team does not need to decide what to deliver to whom — the subscription schedule does that automatically.
Manage changes from the customer profile
Pause, resume, change frequency, or update quantities — all from the customer detail page under the subscription tab. Every change is logged with a timestamp so you always have a full change history.
How Subscription Management Connects to the Rest of Volimy
Subscriptions are the engine that drives everything else in a recurring water supply business:
- → Customer Management — subscriptions are set up and managed directly from the customer profile
- → Delivery Management — active subscriptions automatically populate the daily delivery lists
- → Billing & Invoicing — subscription quantities and schedules feed directly into account calculations
- → Reports & Analytics — subscription revenue and active subscriber counts appear in the reports module
Frequently Asked Questions
What delivery frequencies does Volimy support?
Daily, alternate day, Mon-Wed-Fri, and fully custom day schedules. Each customer can have their own frequency set independently.
Can a customer pause their water supply subscription?
Yes. Any subscription can be paused and resumed. The customer is removed from active delivery lists during the pause period and resumes automatically when the pause ends.
Can one customer have subscriptions for multiple products?
Yes. A customer can have separate subscriptions for different products, each running on its own schedule and feeding into the same account.
How does Volimy handle subscription changes?
Update any subscription from the customer detail page — change product, quantity, frequency, or start date. Changes take effect from the date you specify and full history is preserved.
Can customers request changes themselves?
Yes. Customers on the Volimy customer panel can submit pause and schedule change requests. You approve them from the vendor dashboard.
Ready to Run a Tighter Water Delivery Operation?
Thousands of water can delivery vendors across India are running their routes on Volimy. Book a free demo and we will show you the full workflow in under 20 minutes.
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