Cookie Policy

This Cookie Policy explains how Volimy ("Volimy", "we", "our", or "us") uses cookies and similar tracking technologies when you visit our website (volimy.com), use our mobile application, or interact with any of our services.

This policy should be read alongside our Privacy Policy and Terms & Conditions, which together govern your use of the Volimy platform.

Volimy is committed to being transparent about how we collect and use data. This Cookie Policy explains what cookies are, which types we use, why we use them, and how you can control them.

Cookies are small text files stored on your device — computer, mobile phone, tablet, or any other internet-enabled device — when you visit a website or use an application.

Cookies help us:

• Improve platform performance and stability
• Remember your preferences and settings
• Keep your account secure
• Analyse how the platform is used
• Provide a more personalised user experience

Cookies do not generally contain personally identifiable information unless that information has been voluntarily provided by you during platform use.

Similar technologies — including web beacons, pixel tags, and local storage — may also be used for the same purposes described in this policy.

A. Essential Cookies

These cookies are strictly necessary for the Volimy platform to operate. They cannot be disabled without affecting core platform functionality.

Essential cookies enable:

• User login, authentication, and session management
• Account security and fraud prevention
• Order processing and confirmation
• Subscription management
• Secure payment facilitation

Without these cookies, the platform or key features of it will not function correctly.

B. Performance & Analytics Cookies

These cookies help us understand how users interact with our platform so we can improve it.

They may collect:

• Pages visited and time spent on each page
• Navigation paths and user flows
• Device and browser performance data
• Error reports and crash data
• Feature usage patterns

All data collected through performance cookies is aggregated and anonymised — it is not used to identify individual users.

C. Functional Cookies

These cookies remember your preferences and personalise your experience on the platform.

They may store:

• Preferred language settings
• Saved delivery addresses
• Location preferences
• Notification and display preferences
• Login convenience settings

Disabling functional cookies may reduce the convenience of your experience but will not prevent you from using the platform.

D. Marketing & Advertising Cookies

These cookies may be used to:

• Show relevant advertisements on and off the Volimy platform
• Measure the performance of marketing campaigns
• Understand customer interests and behaviour
• Deliver promotional offers relevant to you

Marketing cookies are only placed after you provide explicit consent via the cookie consent banner. You may withdraw this consent at any time through your Cookie Preferences.

E. Security Cookies

Security cookies protect you and the platform by:

• Detecting suspicious or unusual activity
• Preventing unauthorised access to accounts
• Identifying and blocking fraud attempts
• Maintaining platform integrity and reliability

These cookies are essential for platform safety and cannot be disabled.

To provide certain features and services, Volimy works with trusted third-party technology providers. These providers may place their own cookies on our platform to deliver their services.

Third-party cookies may be placed by providers in the following categories:

• Analytics and performance — to help us understand platform usage
• Payment processing — to facilitate secure transactions
• Cloud infrastructure — to support platform hosting and reliability
• Customer support tools — to manage user communications
• Marketing and advertising platforms — only where you have consented to marketing cookies

The specific third-party tools we use may change as our platform evolves. We will update this section when material changes occur to our third-party technology stack.

Important: Volimy does not control the cookie practices of third-party providers. Each third party operates under its own privacy and cookie policy. We recommend reviewing the privacy policies of any third-party services you interact with.

Cookies on the Volimy platform may collect:

• Device type, browser type, and operating system
• IP address (anonymised where possible)
• Session information and session duration
• Pages visited and features used
• User preferences and settings
• Referral sources — how you arrived at our platform
• Platform interaction data

Cookies do not collect:

• Passwords or account credentials
• Payment card numbers or UPI credentials
• Government ID or financial account information
• Sensitive personal information as defined under DPDPA 2023

First Visit — Cookie Consent Banner

When you first visit Volimy, you will be presented with a cookie consent banner that allows you to:

• Accept all cookies — including essential, performance, functional, marketing, and security cookies
• Accept essential cookies only — only the cookies required for the platform to function
• Manage preferences — choose which specific cookie categories to allow or block

Non-essential cookies — including performance, functional, and marketing cookies — will only be placed after you provide explicit consent.

Changing Your Cookie Preferences

You may update or withdraw your cookie consent at any time by:

• Clicking "Cookie Preferences" in the footer of the Volimy website
• Adjusting your browser settings to block or delete cookies

Managing Cookies via Your Browser

Most browsers allow you to control cookies through their settings. You can:

• View which cookies are stored on your device
• Delete all existing cookies
• Block cookies from specific websites
• Block all third-party cookies
• Receive a notification before a cookie is stored

Browser cookie settings guides:

• Google Chrome: Settings → Privacy and Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Microsoft Edge: Settings → Privacy, Search and Services → Cookies

Please note: Disabling essential or security cookies may prevent certain features of the Volimy platform from functioning correctly, including login, order processing, and payment facilitation.

Different cookies are stored for different lengths of time depending on their purpose:

Session-based cookies are automatically deleted when you close your browser. Persistent cookies remain on your device for the duration stated above or until you delete them manually.

All information collected through cookies is processed in accordance with:

• India's Digital Personal Data Protection Act (DPDPA) 2023
• Volimy's Privacy Policy

Volimy implements appropriate administrative, technical, and organisational security measures to protect information collected through cookies from unauthorised access, disclosure, alteration, or destruction.

Volimy does not:

• Sell personal information collected through cookies to any third party
• Use cookie data to make automated decisions that significantly affect users
• Share cookie data with unauthorised third parties

Volimy reserves the right to update or modify this Cookie Policy at any time to reflect:

• Changes in our technology or third-party tools
• Updates to applicable laws and regulations
• Improvements to our data practices

When material changes are made:

• The "Last Updated" date at the top of this page will be revised
• Users may be notified via the platform or registered mobile number for significant changes

You are encouraged to review this Cookie Policy periodically. Continued use of the Volimy platform after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

For data privacy requests specifically — including access, correction, or deletion of your personal data — email: info@volimy.com

By continuing to use the Volimy platform after reviewing this Cookie Policy, you acknowledge that you have read and understood how we use cookies.

For essential cookies, your continued use constitutes consent. For non-essential cookies, your explicit consent via the cookie banner is required.